These Terms and Conditions govern the provision of semi-permanent makeup services offered by Refine by Charlotte, located at 10 Bridge View, Rockbeare, Exeter (hereinafter referred to as “the Artist” or “we”). By booking a service, you (the “Client”) agree to be bound by these Terms and Conditions.
Appointments must be scheduled in advance and are subject to availability. A non-refundable deposit may be required to secure your booking.
Cancellations or rescheduling requests must be made at least 48 hours prior to the appointment. Late cancellations or no-shows may result in the forfeiture of the deposit.
The Artist provides semi-permanent makeup services as described on the website and during the consultation.
Clients must disclose any medical conditions or allergies that may affect the treatment. A patch test may be required to ensure no allergic reactions to the pigments or materials used.
Clients must be 18 years or older to receive semi-permanent makeup services.
Clients must follow the aftercare instructions provided by the Artist to ensure the best results and minimise the risk of complications.
Results may vary based on skin type, lifestyle, and adherence to aftercare instructions. Touch-up sessions, if required, are typically scheduled 4–6 weeks after the initial appointment.
The Artist is not liable for any unforeseen results or complications that may arise post-treatment.
By claiming a voucher and entering lead form information, you consent to Refine by Charlotte contacting you via email, calls, and texts. To cease receiving communications, please contact us at refinebycharlotte@gmail.com or 07835049704, and we will remove your data from our system. Personal data provided is used in accordance with our Privacy Policy.
Refine by Charlotte reserves the right to change these Terms and Conditions at any time.
These Terms and Conditions are governed by the laws of Great Britain.
For any queries or concerns, please contact us at:
Email: refinebycharlotte@gmail.com
Phone: 07835049704
Website: www.refinebycharlotte.co.uk
By booking a service with Refine by Charlotte, you acknowledge that you have read, understood, and agree to these Terms and Conditions.